In response to growing requests to resume mailing individual Social Security Statements, Carolyn W. Colvin, the Acting Commissioner of Social Security announced that the Social Security Administration will resume mailing individual Statements ("Statements") to some, but not all, eligible workers. The Statements will not be mailed annually. Instead, workers will receive their individual Statement every five years, from age 25 to 60. At age 60 and beyond, workers will receive their individual Statement annually.
"We have listened to our customers, advocates, and Congress; and renewing the mailing of the Statement reinforces our commitment to provide the public with an easy, efficient way to obtain an estimate of their future Social Security benefits," said Acting Commissioner Colvin. Acting Commissioner also added that "I encourage everyone to create their own secure my Social Security account to obtain immediate access to their Statement online, anytime."
Beginning in September, individuals aged 25 to 60, who are not receiving Social Security benefits and who are not registered for a My Social Security account will receive their statement in the mail approximately three months before their birthday. After age 60, individuals will receive their Statement annually. The Social Security Administration anticipates mailing nearly 48 million Statements annually. The Social Security Administration estimates that more than 14 million people have established their online My Social Security account by visiting the Social Security Administration website. By using the My Social Security account, workers may access their Statement at their convenience. The individual account may also be used to request an instant benefit verification letter, change their address and phone number, and set-up direct deposit for their benefit payment. Acting Commissioner Colvin also noted that "whether conducting business with Social Security via the Internet, mail, telephone or face-to-face, we will continue to provide convenient, cost-effective, secure and quality customer service to meet the needs of the public we serve."